One of the largest French banking networks has chosen CX First as its centralized customer satisfaction platform. 💥
Animating the customer experience across a multitude of platforms: it's over!
👉 Mystery Surveys, Customer Satisfaction and E-reputation are brought together in a single platform: CX First.
👉 From now on, a single access allows an agency director to lead his quality and commit to concrete and declared action plans directly in his CX First platform.
👉 Each year, CX First also makes it possible to calculate and identify Quality Labeled agencies thanks to a consolidation of all these indicators and an educational visual representation.
CX First, for Société Générale, means 11,000 users in France and more than 200 connections per day. 🚀