{"id":5092,"date":"2025-02-11T16:32:12","date_gmt":"2025-02-11T15:32:12","guid":{"rendered":"https:\/\/cxfirst.com\/?page_id=5092"},"modified":"2025-02-11T16:36:58","modified_gmt":"2025-02-11T15:36:58","slug":"telechargez-notre-guide-pratique-pour-maximiser-limpact-du-management-de-lexperience-client","status":"publish","type":"page","link":"https:\/\/cxfirst.com\/en\/telechargez-notre-guide-pratique-pour-maximiser-limpact-du-management-de-lexperience-client","title":{"rendered":"T\u00e9l\u00e9chargez notre guide pratique pour maximiser l&rsquo;impact du management de l&rsquo;exp\u00e9rience client"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5092\" class=\"elementor elementor-5092\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-911af79 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"911af79\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f02452b\" data-id=\"f02452b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4937e89 elementor-widget elementor-widget-spacer\" data-id=\"4937e89\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8664e45 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8664e45\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-171a3f2\" data-id=\"171a3f2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b4c848 elementor-widget elementor-widget-spacer\" data-id=\"9b4c848\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a42aa83 elementor-widget elementor-widget-heading\" data-id=\"a42aa83\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9chargez notre guide gratuit\ud83d\ude80<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d00c32 elementor-widget elementor-widget-text-editor\" data-id=\"9d00c32\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\"><strong>Comment maximiser l&rsquo;impact du management de l&rsquo;exp\u00e9rience client \ud83d\udc47<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd01a3c elementor-widget elementor-widget-spacer\" data-id=\"dd01a3c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-092ecfa elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"092ecfa\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fb4bec4\" data-id=\"fb4bec4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4fcfae8 elementor-widget elementor-widget-text-editor\" data-id=\"4fcfae8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"49\" data-end=\"266\"><strong data-start=\"52\" data-end=\"130\">Vous souhaitez am\u00e9liorer l\u2019exp\u00e9rience client et booster votre engagement ?<\/strong> Notre guide pratique vous donne les cl\u00e9s pour <strong data-start=\"177\" data-end=\"209\">optimiser votre strat\u00e9gie CX<\/strong>, fid\u00e9liser vos clients et maximiser leur satisfaction.<\/p><p data-start=\"268\" data-end=\"370\">\u2705 <strong data-start=\"270\" data-end=\"294\">Techniques \u00e9prouv\u00e9es<\/strong><br data-start=\"294\" data-end=\"297\" \/>\u2705 <strong data-start=\"299\" data-end=\"324\">Conseils actionnables<\/strong><br data-start=\"324\" data-end=\"327\" \/>\u2705 <strong data-start=\"329\" data-end=\"368\">Impact direct sur votre performance<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64b9e17 elementor-widget elementor-widget-html\" data-id=\"64b9e17\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"mc_embed_shell\">\r\n    <link href=\"\/\/cdn-images.mailchimp.com\/embedcode\/classic-061523.css\" rel=\"stylesheet\" type=\"text\/css\">\r\n    <style type=\"text\/css\">\r\n        #mc_embed_signup {\r\n            background: #fff;\r\n            clear: left;\r\n            font: 14px Helvetica, Arial, sans-serif;\r\n            max-width: 600px;\r\n            margin: 0 auto;\r\n            padding: 20px;\r\n            box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);\r\n        }\r\n\r\n        @media (max-width: 600px) {\r\n            #mc_embed_signup {\r\n                width: 90%;\r\n                padding: 10px;\r\n            }\r\n        }\r\n\r\n        .mc-field-group {\r\n            margin-bottom: 15px;\r\n        }\r\n\r\n        .button {\r\n            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  <label for=\"mce-EMAIL\">Adresse e-mail <span class=\"asterisk\">*<\/span><\/label>\r\n                    <input type=\"email\" name=\"EMAIL\" class=\"required email\" id=\"mce-EMAIL\" required value=\"\">\r\n                <\/div>\r\n                <div class=\"mc-field-group\">\r\n                    <label for=\"mce-FNAME\">First name<\/label>\r\n                    <input type=\"text\" name=\"FNAME\" class=\"text\" id=\"mce-FNAME\" value=\"\">\r\n                <\/div>\r\n                <div class=\"mc-field-group\">\r\n                    <label for=\"mce-LNAME\">Nom de famille<\/label>\r\n                    <input type=\"text\" name=\"LNAME\" class=\"text\" id=\"mce-LNAME\" value=\"\">\r\n                <\/div>\r\n                <div hidden=\"\">\r\n                    <input type=\"hidden\" name=\"tags\" value=\"12680587\">\r\n                <\/div>\r\n                <div id=\"mce-responses\" class=\"clear\">\r\n                    <div class=\"response\" 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<\/script>\r\n<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-59b90bd\" data-id=\"59b90bd\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bb55cf1 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"bb55cf1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"444\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2025\/02\/ressources-download.jpg\" class=\"attachment-large size-large wp-image-5098\" alt=\"ressources download\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2025\/02\/ressources-download.jpg 600w, https:\/\/cxfirst.com\/wp-content\/uploads\/2025\/02\/ressources-download-16x12.jpg 16w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c9d9ddc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c9d9ddc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d060370\" data-id=\"d060370\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cff7d7a elementor-widget elementor-widget-heading\" data-id=\"cff7d7a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\">All your customer experience.<br>In one place.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61faa1e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61faa1e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c8d91be\" data-id=\"c8d91be\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-50aebdf dce_masking-none elementor-widget elementor-widget-image\" data-id=\"50aebdf\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"179\" height=\"166\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-COLLECT-small.png\" class=\"attachment-full size-full wp-image-3684\" alt=\"icone collect small\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-COLLECT-small.png 179w, https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-COLLECT-small-13x12.png 13w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1506b91 elementor-widget elementor-widget-heading\" data-id=\"1506b91\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Connect.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e18fff4 elementor-widget elementor-widget-spacer\" data-id=\"e18fff4\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f681020 elementor-widget elementor-widget-text-editor\" data-id=\"f681020\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>CX First<\/strong> centralise toutes vos donn\u00e9es d&rsquo;exp\u00e9rience client et business dans une plateforme unique. Par API ou par int\u00e9gration de fichiers, quelle que soit la source, la solution assure souplesse et s\u00e9curit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-31c1cc4\" data-id=\"31c1cc4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0cf1299 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"0cf1299\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"179\" height=\"166\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-EXPLORE-small.png\" class=\"attachment-full size-full wp-image-3685\" alt=\"icone explore small\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-EXPLORE-small.png 179w, https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-EXPLORE-small-13x12.png 13w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57e2f0d elementor-widget elementor-widget-heading\" data-id=\"57e2f0d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Explore.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12fb529 elementor-widget elementor-widget-spacer\" data-id=\"12fb529\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26da74c elementor-widget elementor-widget-text-editor\" data-id=\"26da74c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>CX First<\/strong>\u00a0distributes reliable data to the right users. Visualization, analysis, and data extraction are performed effortlessly and smoothly in an intuitive interface.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-d369f3c\" data-id=\"d369f3c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-782d411 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"782d411\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"179\" height=\"166\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-DEPLOY-small.png\" class=\"attachment-full size-full wp-image-3687\" alt=\"icone deploy small\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-DEPLOY-small.png 179w, https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-DEPLOY-small-13x12.png 13w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8aed664 elementor-widget elementor-widget-heading\" data-id=\"8aed664\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Deploy.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2e09c9b elementor-widget elementor-widget-spacer\" data-id=\"2e09c9b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd8772f elementor-widget elementor-widget-text-editor\" data-id=\"dd8772f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>CX First<\/strong>&nbsp;Engages and involves teams through modules for alerting, action plan management and tracking, self-assessment, to-do lists...&nbsp;<span style=\"font-size: 1rem; font-weight: var( --e-global-typography-text-font-weight );\">Finally measure the impact of your actions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bd5445c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bd5445c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04ba607\" data-id=\"04ba607\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e0d906b elementor-widget__width-inherit btn_vert elementor-widget-mobile__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"e0d906b\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjM5NjciLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f99b983 elementor-widget elementor-widget-spacer\" data-id=\"f99b983\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-dce-background-color=\"#000000\" data-dce-background-image-url=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/04\/FOND-TEST-2.png\" class=\"elementor-section elementor-top-section elementor-element elementor-element-01a7cc7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01a7cc7\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0b79ad9\" data-id=\"0b79ad9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5511fab elementor-widget elementor-widget-spacer\" data-id=\"5511fab\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78db5f7 elementor-widget elementor-widget-heading\" data-id=\"78db5f7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xxl\">Chat<br>with us.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bcfc7a elementor-widget elementor-widget-text-editor\" data-id=\"6bcfc7a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">CX First by Qualimetrie is the successful combination of a SaaS platform and experts in customer and employee experience.\u00a0<\/p><p style=\"text-align: center;\">Echangez avec nos consultants sp\u00e9cialis\u00e9s dans votre secteur d&rsquo;activit\u00e9 pour d\u00e9ployer et mesurer vos programmes CX et exp\u00e9rience employ\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a11dcb elementor-widget__width-inherit btn_vert elementor-widget-mobile__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"4a11dcb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjM5NjciLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35d5862 elementor-widget elementor-widget-spacer\" data-id=\"35d5862\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a2846f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a2846f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a71979d\" data-id=\"a71979d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3b24c38 elementor-widget elementor-widget-spacer\" data-id=\"3b24c38\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38b96d4 elementor-widget elementor-widget-heading\" data-id=\"38b96d4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Already over 120 companies connected!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-646058c elementor-widget elementor-widget-text-editor\" data-id=\"646058c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #000000;\">Ease of use, scalability of the platform, starting point for CX animation, global vision of detail, etc., our customers recommend us.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26f402f dce-posts-layout-template dce-carousel-effect-slide elementor-widget elementor-widget-dce-dynamicposts-v2\" data-id=\"26f402f\" data-element_type=\"widget\" data-settings=\"{&quot;style_items&quot;:&quot;template&quot;,&quot;carousel_slidesPerView&quot;:3,&quot;carousel_slidesPerView_mobile&quot;:1,&quot;carousel_speed_slider&quot;:300,&quot;carousel_effects&quot;:&quot;slide&quot;,&quot;carousel_direction_slider&quot;:&quot;horizontal&quot;,&quot;carousel_initialSlide&quot;:0,&quot;carousel_slidesPerGroup&quot;:1,&quot;carousel_slidesColumn&quot;:&quot;1&quot;,&quot;carousel_spaceBetween&quot;:0,&quot;carousel_usePagination&quot;:&quot;yes&quot;,&quot;carousel_pagination_type&quot;:&quot;bullets&quot;,&quot;carousel_dynamicBullets&quot;:&quot;yes&quot;,&quot;carousel_slidesOffsetBefore&quot;:0,&quot;carousel_slidesOffsetAfter&quot;:0,&quot;carousel_slidesPerColumnFill&quot;:&quot;row&quot;}\" data-widget_type=\"dce-dynamicposts-v2.carousel\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"dce-fix-background-loop dce-posts-container dce-posts dce-dynamic-posts-collection  swiper dce-skin-carousel\">\n\t\t\t\t\t\t<div class=\"dce-posts-wrapper swiper-wrapper dce-wrapper-carousel\">\n\t\t\t\n\t\t<article class=\"post-1520 avis_clients type-avis_clients status-publish has-post-thumbnail hentry dce-post dce-post-item swiper-slide dce-item-carousel\" data-dce-post-id=\"1520\" data-dce-post-index=\"0\">\n\t\t\t<div class=\"dce-post-block\">\n\t\t<style>.elementor-800 .elementor-element.elementor-element-9853acf:not(.elementor-motion-effects-element-type-background), .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-800 .elementor-element.elementor-element-9853acf, .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{border-radius:25px 25px 25px 25px;}.elementor-800 .elementor-element.elementor-element-9853acf{box-shadow:0px 0px 20px 0px rgba(56.99999999999992, 39.99999999999999, 165.99999999999997, 0.25);transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:0px;margin-bottom:0px;padding:20px 20px 20px 20px;}.elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-ff41852 img{width:100px;height:100px;object-fit:cover;object-position:center center;border-radius:999px 999px 999px 999px;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-7f51068{text-align:center;color:#000000;}.elementor-widget-theme-post-title .elementor-heading-title{color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-7f5626f{text-align:center;}.elementor-800 .elementor-element.elementor-element-7f5626f .elementor-heading-title{font-size:20px;font-weight:700;color:#000000;}.elementor-widget-text-editor{color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-711fbb0{text-align:center;color:#000000;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );}.elementor-800 .elementor-element.elementor-element-3e7bd64 .elementor-button{background-color:#03D99A00;font-weight:700;fill:#79C0DF;color:#79C0DF;padding:0px 0px 0px 0px;}\/* Start custom CSS for section, class: .elementor-element-9853acf *\/.elementor-800 .elementor-element.elementor-element-9853acf {\n    margin:20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"800\" class=\"elementor elementor-800 dce-elementor-rendering-id-1\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-dce-background-color=\"#FFFFFF\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9853acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9853acf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ca9322\" data-id=\"0ca9322\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff41852 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"ff41852\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-6.png\" class=\"attachment-large size-large wp-image-1527\" alt=\"image 6\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-6.png 150w, https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-6-12x12.png 12w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f51068 elementor-widget elementor-widget-theme-post-content\" data-id=\"7f51068\" data-element_type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>The simplicity of handling and using CX First, as well as reliable and attentive interlocutors allow me to describe our collaboration as very high quality. I recommend CX First.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5626f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7f5626f\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Remy Treguer<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711fbb0 elementor-widget elementor-widget-text-editor\" data-id=\"711fbb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCustomer Experience Director Futuroscope\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7bd64 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3e7bd64\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cxfirst.com\/en\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\n\t\t<article class=\"post-1517 avis_clients type-avis_clients status-publish has-post-thumbnail hentry dce-post dce-post-item swiper-slide dce-item-carousel\" data-dce-post-id=\"1517\" data-dce-post-index=\"1\">\n\t\t\t<div class=\"dce-post-block\">\n\t\t<style>.elementor-800 .elementor-element.elementor-element-9853acf:not(.elementor-motion-effects-element-type-background), .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-800 .elementor-element.elementor-element-9853acf, .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{border-radius:25px 25px 25px 25px;}.elementor-800 .elementor-element.elementor-element-9853acf{box-shadow:0px 0px 20px 0px rgba(56.99999999999992, 39.99999999999999, 165.99999999999997, 0.25);transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:0px;margin-bottom:0px;padding:20px 20px 20px 20px;}.elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-ff41852 img{width:100px;height:100px;object-fit:cover;object-position:center center;border-radius:999px 999px 999px 999px;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-7f51068{text-align:center;color:#000000;}.elementor-widget-theme-post-title .elementor-heading-title{color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-7f5626f{text-align:center;}.elementor-800 .elementor-element.elementor-element-7f5626f .elementor-heading-title{font-size:20px;font-weight:700;color:#000000;}.elementor-widget-text-editor{color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-711fbb0{text-align:center;color:#000000;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );}.elementor-800 .elementor-element.elementor-element-3e7bd64 .elementor-button{background-color:#03D99A00;font-weight:700;fill:#79C0DF;color:#79C0DF;padding:0px 0px 0px 0px;}\/* Start custom CSS for section, class: .elementor-element-9853acf *\/.elementor-800 .elementor-element.elementor-element-9853acf {\n    margin:20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"800\" class=\"elementor elementor-800 dce-elementor-rendering-id-2\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-dce-background-color=\"#FFFFFF\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9853acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9853acf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ca9322\" data-id=\"0ca9322\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff41852 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"ff41852\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/Fichier-20.png\" class=\"attachment-large size-large wp-image-713\" alt=\"Logo Mercedes\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f51068 elementor-widget elementor-widget-theme-post-content\" data-id=\"7f51068\" data-element_type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>The customization of the dashboard and the responsiveness of the teams allowed us to meet our needs exactly. In addition, the mass dissemination of information (KPIs, audios, verbatim) to the network is done in a simple and automated way.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5626f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7f5626f\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Richard Laval<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711fbb0 elementor-widget elementor-widget-text-editor\" data-id=\"711fbb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHead of Customer Services Mercedes-Benz Cars\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7bd64 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3e7bd64\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cxfirst.com\/en\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\n\t\t<article class=\"post-796 avis_clients type-avis_clients status-publish has-post-thumbnail hentry dce-post dce-post-item swiper-slide dce-item-carousel\" data-dce-post-id=\"796\" data-dce-post-index=\"2\">\n\t\t\t<div class=\"dce-post-block\">\n\t\t<style>.elementor-800 .elementor-element.elementor-element-9853acf:not(.elementor-motion-effects-element-type-background), .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-800 .elementor-element.elementor-element-9853acf, .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{border-radius:25px 25px 25px 25px;}.elementor-800 .elementor-element.elementor-element-9853acf{box-shadow:0px 0px 20px 0px rgba(56.99999999999992, 39.99999999999999, 165.99999999999997, 0.25);transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:0px;margin-bottom:0px;padding:20px 20px 20px 20px;}.elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-ff41852 img{width:100px;height:100px;object-fit:cover;object-position:center center;border-radius:999px 999px 999px 999px;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-7f51068{text-align:center;color:#000000;}.elementor-widget-theme-post-title .elementor-heading-title{color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-7f5626f{text-align:center;}.elementor-800 .elementor-element.elementor-element-7f5626f .elementor-heading-title{font-size:20px;font-weight:700;color:#000000;}.elementor-widget-text-editor{color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-711fbb0{text-align:center;color:#000000;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );}.elementor-800 .elementor-element.elementor-element-3e7bd64 .elementor-button{background-color:#03D99A00;font-weight:700;fill:#79C0DF;color:#79C0DF;padding:0px 0px 0px 0px;}\/* Start custom CSS for section, class: .elementor-element-9853acf *\/.elementor-800 .elementor-element.elementor-element-9853acf {\n    margin:20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"800\" class=\"elementor elementor-800 dce-elementor-rendering-id-3\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-dce-background-color=\"#FFFFFF\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9853acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9853acf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ca9322\" data-id=\"0ca9322\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff41852 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"ff41852\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"141\" height=\"141\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-7-1.png\" class=\"attachment-large size-large wp-image-1512\" alt=\"image 7\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-7-1.png 141w, https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-7-1-12x12.png 12w\" sizes=\"(max-width: 141px) 100vw, 141px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f51068 elementor-widget elementor-widget-theme-post-content\" data-id=\"7f51068\" data-element_type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>CX First gives me a clear and simple vision of areas for improvement thanks to the action plans put in place. It is really acclaimed by the network!\nLearn more<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5626f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7f5626f\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">St\u00e9phanie Jourdan<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711fbb0 elementor-widget elementor-widget-text-editor\" data-id=\"711fbb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVoice of the Customer Manager at KFC\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7bd64 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3e7bd64\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cxfirst.com\/en\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"dce-carousel-controls\">\n\t\t\t\t\t<div class=\"dce-container-pagination swiper-container-horizontal\">\n\t\t\t<div class=\"swiper-pagination pagination-26f402f nav--default\">\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-080def3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"080def3\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6a8ac3a\" data-id=\"6a8ac3a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-80b623c elementor-widget elementor-widget-spacer\" data-id=\"80b623c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26d6439 elementor-widget elementor-widget-heading\" data-id=\"26d6439\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Retrouvez l\u2019ensemble de nos articles sur des sujets cl\u00e9s de l\u2019exp\u00e9rience client.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc5bcad btn_vert elementor-widget-mobile__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"cc5bcad\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjQwNzEiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">S'inscrire \u00e0 la newsletter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea83240 elementor-widget elementor-widget-spacer\" data-id=\"ea83240\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9l\u00e9chargez notre guide gratuit\ud83d\ude80 Comment maximiser l&rsquo;impact du management de l&rsquo;exp\u00e9rience client \ud83d\udc47 Vous souhaitez am\u00e9liorer l\u2019exp\u00e9rience client et booster votre engagement ? Notre guide pratique vous donne les cl\u00e9s pour optimiser votre strat\u00e9gie CX, fid\u00e9liser vos clients et maximiser leur satisfaction. \u2705 Techniques \u00e9prouv\u00e9es\u2705 Conseils actionnables\u2705 Impact direct sur votre performance Guide pratique pour [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages\/5092"}],"collection":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/comments?post=5092"}],"version-history":[{"count":4,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages\/5092\/revisions"}],"predecessor-version":[{"id":5117,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages\/5092\/revisions\/5117"}],"wp:attachment":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/media?parent=5092"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}