{"id":5120,"date":"2025-02-11T16:50:22","date_gmt":"2025-02-11T15:50:22","guid":{"rendered":"https:\/\/cxfirst.com\/?page_id=5120"},"modified":"2025-02-11T16:53:22","modified_gmt":"2025-02-11T15:53:22","slug":"telechargez-le-petit-lexique-de-lexperience-client","status":"publish","type":"page","link":"https:\/\/cxfirst.com\/en\/telechargez-le-petit-lexique-de-lexperience-client","title":{"rendered":"T\u00e9l\u00e9chargez le petit lexique de l&rsquo;exp\u00e9rience client"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5120\" class=\"elementor elementor-5120\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-497aedd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"497aedd\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3eb4965\" data-id=\"3eb4965\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c36d34c elementor-widget elementor-widget-spacer\" data-id=\"c36d34c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ec68aee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"ec68aee\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-15bf014\" data-id=\"15bf014\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e34018 elementor-widget elementor-widget-spacer\" data-id=\"3e34018\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cd1c25c elementor-widget elementor-widget-heading\" data-id=\"cd1c25c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">T\u00e9l\u00e9chargez notre lexique gratuit\ud83d\ude80<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-efdb423 elementor-widget elementor-widget-text-editor\" data-id=\"efdb423\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3 style=\"text-align: center;\"><strong>Le petit lexique de l&rsquo;exp\u00e9rience client \ud83d\udc47<\/strong><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d071ad elementor-widget elementor-widget-spacer\" data-id=\"4d071ad\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3154481 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3154481\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-5cab723\" data-id=\"5cab723\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a8f46a elementor-widget elementor-widget-text-editor\" data-id=\"3a8f46a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"65\" data-end=\"263\"><strong data-start=\"68\" data-end=\"126\">Vous voulez ma\u00eetriser le vocabulaire essentiel du CX ?<\/strong> Notre <strong data-start=\"133\" data-end=\"153\">lexique pratique<\/strong> vous aide \u00e0 comprendre et \u00e0 utiliser les concepts cl\u00e9s pour optimiser votre gestion de l&rsquo;exp\u00e9rience client.<\/p><p data-start=\"265\" data-end=\"422\">\u2705 <strong data-start=\"267\" data-end=\"305\">D\u00e9finitions claires et accessibles<\/strong><br data-start=\"305\" data-end=\"308\" \/>\u2705 <strong data-start=\"310\" data-end=\"367\">Parfait pour les professionnels du CX et du marketing<\/strong><br data-start=\"367\" data-end=\"370\" \/>\u2705 <strong data-start=\"372\" data-end=\"420\">Boostez votre strat\u00e9gie avec les bons termes<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d09627 elementor-widget elementor-widget-html\" data-id=\"5d09627\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"mc_embed_shell\">\r\n    <link href=\"\/\/cdn-images.mailchimp.com\/embedcode\/classic-061523.css\" rel=\"stylesheet\" type=\"text\/css\">\r\n    <style type=\"text\/css\">\r\n        #mc_embed_signup {\r\n            background: #fff;\r\n            clear: left;\r\n            font: 14px Helvetica, Arial, sans-serif;\r\n            max-width: 600px;\r\n            margin: 0 auto;\r\n            padding: 20px;\r\n            box-shadow: 0 0 10px rgba(0, 0, 0, 0.1);\r\n        }\r\n\r\n        @media (max-width: 600px) {\r\n            #mc_embed_signup {\r\n                width: 90%;\r\n                padding: 10px;\r\n            }\r\n        }\r\n\r\n        .mc-field-group {\r\n            margin-bottom: 15px;\r\n        }\r\n\r\n        .button {\r\n            background-color: #4CAF50;\r\n            color: white;\r\n            padding: 10px 20px;\r\n            border: none;\r\n            cursor: pointer;\r\n            width: 100%;\r\n            text-align: center;\r\n        }\r\n\r\n        .button:hover {\r\n            background-color: #45a049;\r\n        }\r\n    <\/style>\r\n    <div id=\"mc_embed_signup\">\r\n        <form action=\"https:\/\/qualimetrie.us12.list-manage.com\/subscribe\/post?u=db856223ffe0dfabf462b6350&amp;id=7b99718d5d&amp;f_id=008a09e9f0\" method=\"post\" id=\"mc-embedded-subscribe-form\" name=\"mc-embedded-subscribe-form\" class=\"validate\" target=\"_blank\">\r\n            <div id=\"mc_embed_signup_scroll\">\r\n                <h2>Petit lexique de l'exp\u00e9rience client<\/h2>\r\n                <div class=\"indicates-required\"><span class=\"asterisk\">*<\/span> indicates required<\/div>\r\n                <div class=\"mc-field-group\">\r\n                    <label for=\"mce-EMAIL\">Adresse e-mail <span class=\"asterisk\">*<\/span><\/label>\r\n                    <input type=\"email\" name=\"EMAIL\" class=\"required email\" id=\"mce-EMAIL\" required value=\"\">\r\n                <\/div>\r\n                <div class=\"mc-field-group\">\r\n                    <label for=\"mce-FNAME\">First name<\/label>\r\n                    <input type=\"text\" name=\"FNAME\" class=\"text\" id=\"mce-FNAME\" value=\"\">\r\n                <\/div>\r\n                <div class=\"mc-field-group\">\r\n                    <label for=\"mce-LNAME\">Nom de famille<\/label>\r\n                    <input type=\"text\" name=\"LNAME\" class=\"text\" id=\"mce-LNAME\" value=\"\">\r\n                <\/div>\r\n                <div hidden=\"\">\r\n                    <input type=\"hidden\" name=\"tags\" value=\"12680590\">\r\n                <\/div>\r\n                <div id=\"mce-responses\" class=\"clear\">\r\n                    <div class=\"response\" id=\"mce-error-response\" style=\"display: none;\"><\/div>\r\n                    <div class=\"response\" id=\"mce-success-response\" style=\"display: none;\"><\/div>\r\n                <\/div>\r\n                <div aria-hidden=\"true\" style=\"position: absolute; left: -5000px;\">\r\n                    <input type=\"text\" name=\"b_db856223ffe0dfabf462b6350_7b99718d5d\" tabindex=\"-1\" value=\"\">\r\n                <\/div>\r\n                <div class=\"clear\">\r\n                    <input type=\"submit\" name=\"subscribe\" id=\"mc-embedded-subscribe\" class=\"button\" value=\"Subscribe\">\r\n                <\/div>\r\n            <\/div>\r\n        <\/form>\r\n    <\/div>\r\n    <script type=\"text\/javascript\" src=\"\/\/s3.amazonaws.com\/downloads.mailchimp.com\/js\/mc-validate.js\"><\/script>\r\n    <script type=\"text\/javascript\">\r\n        (function($) {\r\n            window.fnames = new Array();\r\n            window.ftypes = new Array();\r\n            fnames[0] = 'EMAIL';\r\n            ftypes[0] = 'email';\r\n            fnames[1] = 'FNAME';\r\n     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elementor-top-column elementor-element elementor-element-94ebd7e\" data-id=\"94ebd7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-041a9f9 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"041a9f9\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"444\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2025\/02\/ressources-download.jpg\" class=\"attachment-large size-large wp-image-5098\" alt=\"ressources download\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2025\/02\/ressources-download.jpg 600w, https:\/\/cxfirst.com\/wp-content\/uploads\/2025\/02\/ressources-download-16x12.jpg 16w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f89c363 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f89c363\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5da9148\" data-id=\"5da9148\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a3e285 elementor-widget elementor-widget-heading\" data-id=\"8a3e285\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-xxl\">All your customer experience.<br>In one place.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f287327 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f287327\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-1dd4435\" data-id=\"1dd4435\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-00fd79d dce_masking-none elementor-widget elementor-widget-image\" data-id=\"00fd79d\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"179\" height=\"166\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-COLLECT-small.png\" class=\"attachment-full size-full wp-image-3684\" alt=\"icone collect small\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-COLLECT-small.png 179w, https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-COLLECT-small-13x12.png 13w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3144be5 elementor-widget elementor-widget-heading\" data-id=\"3144be5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Connect.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17b3e84 elementor-widget elementor-widget-spacer\" data-id=\"17b3e84\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eacf5f9 elementor-widget elementor-widget-text-editor\" data-id=\"eacf5f9\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>CX First<\/strong> centralise toutes vos donn\u00e9es d&rsquo;exp\u00e9rience client et business dans une plateforme unique. Par API ou par int\u00e9gration de fichiers, quelle que soit la source, la solution assure souplesse et s\u00e9curit\u00e9.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4e28db6\" data-id=\"4e28db6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e889e29 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"e889e29\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"179\" height=\"166\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-EXPLORE-small.png\" class=\"attachment-full size-full wp-image-3685\" alt=\"icone explore small\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-EXPLORE-small.png 179w, https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-EXPLORE-small-13x12.png 13w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-410dd5c elementor-widget elementor-widget-heading\" data-id=\"410dd5c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Explore.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2791b31 elementor-widget elementor-widget-spacer\" data-id=\"2791b31\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ebbce91 elementor-widget elementor-widget-text-editor\" data-id=\"ebbce91\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>CX First<\/strong>\u00a0distributes reliable data to the right users. Visualization, analysis, and data extraction are performed effortlessly and smoothly in an intuitive interface.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-8900ba0\" data-id=\"8900ba0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a92ae7 dce_masking-none elementor-widget elementor-widget-image\" data-id=\"6a92ae7\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"179\" height=\"166\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-DEPLOY-small.png\" class=\"attachment-full size-full wp-image-3687\" alt=\"icone deploy small\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-DEPLOY-small.png 179w, https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/06\/ICONE-DEPLOY-small-13x12.png 13w\" sizes=\"(max-width: 179px) 100vw, 179px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8c55c5 elementor-widget elementor-widget-heading\" data-id=\"c8c55c5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Deploy.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1eee0a elementor-widget elementor-widget-spacer\" data-id=\"f1eee0a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-243cd03 elementor-widget elementor-widget-text-editor\" data-id=\"243cd03\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><strong>CX First<\/strong>&nbsp;Engages and involves teams through modules for alerting, action plan management and tracking, self-assessment, to-do lists...&nbsp;<span style=\"font-size: 1rem; font-weight: var( --e-global-typography-text-font-weight );\">Finally measure the impact of your actions.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-19c5830 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"19c5830\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5e6c23f\" data-id=\"5e6c23f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-952a67a elementor-widget__width-inherit btn_vert elementor-widget-mobile__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"952a67a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjM5NjciLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f26a227 elementor-widget elementor-widget-spacer\" data-id=\"f26a227\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-dce-background-color=\"#000000\" data-dce-background-image-url=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2024\/04\/FOND-TEST-2.png\" class=\"elementor-section elementor-top-section elementor-element elementor-element-14a77ac elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"14a77ac\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9b11bc1\" data-id=\"9b11bc1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a5edd05 elementor-widget elementor-widget-spacer\" data-id=\"a5edd05\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e52940 elementor-widget elementor-widget-heading\" data-id=\"3e52940\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-xxl\">Chat<br>with us.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90024c1 elementor-widget elementor-widget-text-editor\" data-id=\"90024c1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">CX First by Qualimetrie is the successful combination of a SaaS platform and experts in customer and employee experience.\u00a0<\/p><p style=\"text-align: center;\">Echangez avec nos consultants sp\u00e9cialis\u00e9s dans votre secteur d&rsquo;activit\u00e9 pour d\u00e9ployer et mesurer vos programmes CX et exp\u00e9rience employ\u00e9s.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec8a228 elementor-widget__width-inherit btn_vert elementor-widget-mobile__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ec8a228\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjM5NjciLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Request a demo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9c3e07c elementor-widget elementor-widget-spacer\" data-id=\"9c3e07c\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-af23638 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"af23638\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2e19d4e\" data-id=\"2e19d4e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fddbb7 elementor-widget elementor-widget-spacer\" data-id=\"3fddbb7\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8d271d elementor-widget elementor-widget-heading\" data-id=\"f8d271d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Already over 120 companies connected!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8402788 elementor-widget elementor-widget-text-editor\" data-id=\"8402788\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\"><span style=\"color: #000000;\">Ease of use, scalability of the platform, starting point for CX animation, global vision of detail, etc., our customers recommend us.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-457cf87 dce-posts-layout-template dce-carousel-effect-slide elementor-widget elementor-widget-dce-dynamicposts-v2\" data-id=\"457cf87\" data-element_type=\"widget\" data-settings=\"{&quot;style_items&quot;:&quot;template&quot;,&quot;carousel_slidesPerView&quot;:3,&quot;carousel_slidesPerView_mobile&quot;:1,&quot;carousel_speed_slider&quot;:300,&quot;carousel_effects&quot;:&quot;slide&quot;,&quot;carousel_direction_slider&quot;:&quot;horizontal&quot;,&quot;carousel_initialSlide&quot;:0,&quot;carousel_slidesPerGroup&quot;:1,&quot;carousel_slidesColumn&quot;:&quot;1&quot;,&quot;carousel_spaceBetween&quot;:0,&quot;carousel_usePagination&quot;:&quot;yes&quot;,&quot;carousel_pagination_type&quot;:&quot;bullets&quot;,&quot;carousel_dynamicBullets&quot;:&quot;yes&quot;,&quot;carousel_slidesOffsetBefore&quot;:0,&quot;carousel_slidesOffsetAfter&quot;:0,&quot;carousel_slidesPerColumnFill&quot;:&quot;row&quot;}\" data-widget_type=\"dce-dynamicposts-v2.carousel\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"dce-fix-background-loop dce-posts-container dce-posts dce-dynamic-posts-collection  swiper dce-skin-carousel\">\n\t\t\t\t\t\t<div class=\"dce-posts-wrapper swiper-wrapper dce-wrapper-carousel\">\n\t\t\t\n\t\t<article class=\"post-1520 avis_clients type-avis_clients status-publish has-post-thumbnail hentry dce-post dce-post-item swiper-slide dce-item-carousel\" data-dce-post-id=\"1520\" data-dce-post-index=\"0\">\n\t\t\t<div class=\"dce-post-block\">\n\t\t<style>.elementor-800 .elementor-element.elementor-element-9853acf:not(.elementor-motion-effects-element-type-background), .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-800 .elementor-element.elementor-element-9853acf, .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{border-radius:25px 25px 25px 25px;}.elementor-800 .elementor-element.elementor-element-9853acf{box-shadow:0px 0px 20px 0px rgba(56.99999999999992, 39.99999999999999, 165.99999999999997, 0.25);transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:0px;margin-bottom:0px;padding:20px 20px 20px 20px;}.elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-ff41852 img{width:100px;height:100px;object-fit:cover;object-position:center center;border-radius:999px 999px 999px 999px;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-7f51068{text-align:center;color:#000000;}.elementor-widget-theme-post-title .elementor-heading-title{color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-7f5626f{text-align:center;}.elementor-800 .elementor-element.elementor-element-7f5626f .elementor-heading-title{font-size:20px;font-weight:700;color:#000000;}.elementor-widget-text-editor{color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-711fbb0{text-align:center;color:#000000;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );}.elementor-800 .elementor-element.elementor-element-3e7bd64 .elementor-button{background-color:#03D99A00;font-weight:700;fill:#79C0DF;color:#79C0DF;padding:0px 0px 0px 0px;}\/* Start custom CSS for section, class: .elementor-element-9853acf *\/.elementor-800 .elementor-element.elementor-element-9853acf {\n    margin:20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"800\" class=\"elementor elementor-800 dce-elementor-rendering-id-1\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-dce-background-color=\"#FFFFFF\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9853acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9853acf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ca9322\" data-id=\"0ca9322\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff41852 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"ff41852\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-6.png\" class=\"attachment-large size-large wp-image-1527\" alt=\"image 6\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-6.png 150w, https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-6-12x12.png 12w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f51068 elementor-widget elementor-widget-theme-post-content\" data-id=\"7f51068\" data-element_type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>The simplicity of handling and using CX First, as well as reliable and attentive interlocutors allow me to describe our collaboration as very high quality. I recommend CX First.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5626f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7f5626f\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Remy Treguer<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711fbb0 elementor-widget elementor-widget-text-editor\" data-id=\"711fbb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tCustomer Experience Director Futuroscope\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7bd64 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3e7bd64\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cxfirst.com\/en\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\n\t\t<article class=\"post-1517 avis_clients type-avis_clients status-publish has-post-thumbnail hentry dce-post dce-post-item swiper-slide dce-item-carousel\" data-dce-post-id=\"1517\" data-dce-post-index=\"1\">\n\t\t\t<div class=\"dce-post-block\">\n\t\t<style>.elementor-800 .elementor-element.elementor-element-9853acf:not(.elementor-motion-effects-element-type-background), .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-800 .elementor-element.elementor-element-9853acf, .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{border-radius:25px 25px 25px 25px;}.elementor-800 .elementor-element.elementor-element-9853acf{box-shadow:0px 0px 20px 0px rgba(56.99999999999992, 39.99999999999999, 165.99999999999997, 0.25);transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:0px;margin-bottom:0px;padding:20px 20px 20px 20px;}.elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-ff41852 img{width:100px;height:100px;object-fit:cover;object-position:center center;border-radius:999px 999px 999px 999px;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-7f51068{text-align:center;color:#000000;}.elementor-widget-theme-post-title .elementor-heading-title{color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-7f5626f{text-align:center;}.elementor-800 .elementor-element.elementor-element-7f5626f .elementor-heading-title{font-size:20px;font-weight:700;color:#000000;}.elementor-widget-text-editor{color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-711fbb0{text-align:center;color:#000000;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );}.elementor-800 .elementor-element.elementor-element-3e7bd64 .elementor-button{background-color:#03D99A00;font-weight:700;fill:#79C0DF;color:#79C0DF;padding:0px 0px 0px 0px;}\/* Start custom CSS for section, class: .elementor-element-9853acf *\/.elementor-800 .elementor-element.elementor-element-9853acf {\n    margin:20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"800\" class=\"elementor elementor-800 dce-elementor-rendering-id-2\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-dce-background-color=\"#FFFFFF\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9853acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9853acf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ca9322\" data-id=\"0ca9322\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff41852 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"ff41852\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/Fichier-20.png\" class=\"attachment-large size-large wp-image-713\" alt=\"Logo Mercedes\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f51068 elementor-widget elementor-widget-theme-post-content\" data-id=\"7f51068\" data-element_type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>The customization of the dashboard and the responsiveness of the teams allowed us to meet our needs exactly. In addition, the mass dissemination of information (KPIs, audios, verbatim) to the network is done in a simple and automated way.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5626f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7f5626f\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">Richard Laval<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711fbb0 elementor-widget elementor-widget-text-editor\" data-id=\"711fbb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tHead of Customer Services Mercedes-Benz Cars\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7bd64 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3e7bd64\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cxfirst.com\/en\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\n\t\t<article class=\"post-796 avis_clients type-avis_clients status-publish has-post-thumbnail hentry dce-post dce-post-item swiper-slide dce-item-carousel\" data-dce-post-id=\"796\" data-dce-post-index=\"2\">\n\t\t\t<div class=\"dce-post-block\">\n\t\t<style>.elementor-800 .elementor-element.elementor-element-9853acf:not(.elementor-motion-effects-element-type-background), .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-800 .elementor-element.elementor-element-9853acf, .elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{border-radius:25px 25px 25px 25px;}.elementor-800 .elementor-element.elementor-element-9853acf{box-shadow:0px 0px 20px 0px rgba(56.99999999999992, 39.99999999999999, 165.99999999999997, 0.25);transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;margin-top:0px;margin-bottom:0px;padding:20px 20px 20px 20px;}.elementor-800 .elementor-element.elementor-element-9853acf > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-widget-theme-post-featured-image .widget-image-caption{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-ff41852 img{width:100px;height:100px;object-fit:cover;object-position:center center;border-radius:999px 999px 999px 999px;}.elementor-widget-theme-post-content{color:var( --e-global-color-text );}.elementor-800 .elementor-element.elementor-element-7f51068{text-align:center;color:#000000;}.elementor-widget-theme-post-title .elementor-heading-title{color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-7f5626f{text-align:center;}.elementor-800 .elementor-element.elementor-element-7f5626f .elementor-heading-title{font-size:20px;font-weight:700;color:#000000;}.elementor-widget-text-editor{color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-800 .elementor-element.elementor-element-711fbb0{text-align:center;color:#000000;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );}.elementor-800 .elementor-element.elementor-element-3e7bd64 .elementor-button{background-color:#03D99A00;font-weight:700;fill:#79C0DF;color:#79C0DF;padding:0px 0px 0px 0px;}\/* Start custom CSS for section, class: .elementor-element-9853acf *\/.elementor-800 .elementor-element.elementor-element-9853acf {\n    margin:20px;\n}\/* End custom CSS *\/<\/style>\t\t<div data-elementor-type=\"loop\" data-elementor-id=\"800\" class=\"elementor elementor-800 dce-elementor-rendering-id-3\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section data-dce-background-color=\"#FFFFFF\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9853acf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9853acf\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0ca9322\" data-id=\"0ca9322\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff41852 elementor-widget elementor-widget-theme-post-featured-image elementor-widget-image\" data-id=\"ff41852\" data-element_type=\"widget\" data-widget_type=\"theme-post-featured-image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"141\" height=\"141\" src=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-7-1.png\" class=\"attachment-large size-large wp-image-1512\" alt=\"image 7\" srcset=\"https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-7-1.png 141w, https:\/\/cxfirst.com\/wp-content\/uploads\/2022\/07\/image-7-1-12x12.png 12w\" sizes=\"(max-width: 141px) 100vw, 141px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f51068 elementor-widget elementor-widget-theme-post-content\" data-id=\"7f51068\" data-element_type=\"widget\" data-widget_type=\"theme-post-content.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p>CX First gives me a clear and simple vision of areas for improvement thanks to the action plans put in place. It is really acclaimed by the network!\nLearn more<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f5626f elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7f5626f\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<span class=\"elementor-heading-title elementor-size-default\">St\u00e9phanie Jourdan<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-711fbb0 elementor-widget elementor-widget-text-editor\" data-id=\"711fbb0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tVoice of the Customer Manager at KFC\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e7bd64 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"3e7bd64\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/cxfirst.com\/en\/cas-clients\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"dce-carousel-controls\">\n\t\t\t\t\t<div class=\"dce-container-pagination swiper-container-horizontal\">\n\t\t\t<div class=\"swiper-pagination pagination-457cf87 nav--default\">\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6acf4aa elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6acf4aa\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0985143\" data-id=\"0985143\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a6ec398 elementor-widget elementor-widget-spacer\" data-id=\"a6ec398\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2d8bc30 elementor-widget elementor-widget-heading\" data-id=\"2d8bc30\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Retrouvez l\u2019ensemble de nos articles sur des sujets cl\u00e9s de l\u2019exp\u00e9rience client.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2fa0654 btn_vert elementor-widget-mobile__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"2fa0654\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjQwNzEiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">S'inscrire \u00e0 la newsletter<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9b1c3 elementor-widget elementor-widget-spacer\" data-id=\"1d9b1c3\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>T\u00e9l\u00e9chargez notre lexique gratuit\ud83d\ude80 Le petit lexique de l&rsquo;exp\u00e9rience client \ud83d\udc47 Vous voulez ma\u00eetriser le vocabulaire essentiel du CX ? Notre lexique pratique vous aide \u00e0 comprendre et \u00e0 utiliser les concepts cl\u00e9s pour optimiser votre gestion de l&rsquo;exp\u00e9rience client. \u2705 D\u00e9finitions claires et accessibles\u2705 Parfait pour les professionnels du CX et du marketing\u2705 Boostez [&hellip;]<\/p>","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"acf":[],"_links":{"self":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages\/5120"}],"collection":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/comments?post=5120"}],"version-history":[{"count":6,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages\/5120\/revisions"}],"predecessor-version":[{"id":5131,"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/pages\/5120\/revisions\/5131"}],"wp:attachment":[{"href":"https:\/\/cxfirst.com\/en\/wp-json\/wp\/v2\/media?parent=5120"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}