Vous souhaitez améliorer l’expérience client et booster votre engagement ? Notre guide pratique vous donne les clés pour optimiser votre stratégie CX, fidéliser vos clients et maximiser leur satisfaction.
✅ Techniques éprouvées
✅ Conseils actionnables
✅ Impact direct sur votre performance
CX First centralise toutes vos données d’expérience client et business dans une plateforme unique. Par API ou par intégration de fichiers, quelle que soit la source, la solution assure souplesse et sécurité.
CX First distributes reliable data to the right users. Visualization, analysis, and data extraction are performed effortlessly and smoothly in an intuitive interface.
CX First Engages and involves teams through modules for alerting, action plan management and tracking, self-assessment, to-do lists... Finally measure the impact of your actions.
CX First by Qualimetrie is the successful combination of a SaaS platform and experts in customer and employee experience.
Echangez avec nos consultants spécialisés dans votre secteur d’activité pour déployer et mesurer vos programmes CX et expérience employés.
Ease of use, scalability of the platform, starting point for CX animation, global vision of detail, etc., our customers recommend us.
The simplicity of handling and using CX First, as well as reliable and attentive interlocutors allow me to describe our collaboration as very high quality. I recommend CX First.
The customization of the dashboard and the responsiveness of the teams allowed us to meet our needs exactly. In addition, the mass dissemination of information (KPIs, audios, verbatim) to the network is done in a simple and automated way.
CX First gives me a clear and simple vision of areas for improvement thanks to the action plans put in place. It is really acclaimed by the network! Learn more
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