One of the largest French banking networks has chosen CX First as its centralized customer satisfaction platform. 💥

Animating the customer experience across a multitude of platforms: it's over!

👉 Mystery Surveys, Customer Satisfaction and E-reputation are brought together in a single platform: CX First.

👉 From now on, a single access allows an agency director to lead his quality and commit to concrete and declared action plans directly in his CX First platform.

👉 Each year, CX First also makes it possible to calculate and identify Quality Labeled agencies thanks to a consolidation of all these indicators and an educational visual representation.

CX First, for Société Générale, means 11,000 users in France and more than 200 connections per day. 🚀

Stay tuned 🚀

Special wink for our first catering brand to adopt CX First!

Historically equipped with a custom platform to distribute and animate customer reviews, satisfaction surveys and mystery visits set up on the network, the brand needed a more agile platform to integrate the evolutions of its surveys and its network of points of sale. 👌

An NPS to make their most beautiful cuts of beef blush, And an obvious tool to reconnect with customers not yet conquered... 🚀