Create your 100% customizable HUB tailored to your needs

CX First is a suite of solutions allowing you to create your tailor-made Customer Experience Management HUB!

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Personalization (graphics and widgets) of your HUB
Personalized notifications and alerting
CSV, PPT and PDF exports
Alerting related to comments
Custom calculations
Semantic analysis of comments

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Creating online surveys
Automation of database cleaning
Sending emails and automatic reminders
Data visualization in CX Dataviz (see features)
Creating multi-channel surveys
Semantic analysis of comments
Conversion of survey to Google My Business review

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Create your tailor-made self-assessment questionnaires
Assign the questionnaires to the relevant POS
Unlimited number of self-assessments
Interface for viewing your dedicated training scores
Performance analysis by question, POV, person…

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Retrieving your Google My Business reviews
Assigning your notices to the point of sale / POS
Data visualization in CX Dataviz (see features)
Retrieving your cross-platform reviews
Semantic analysis of comments
Response to reviews from the platform

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CX First by Qualimetrie is the successful combination of a SaaS platform and experts in customer and employee experience.

Echangez avec nos consultants spécialisés dans votre secteur d’activité pour déployer et mesurer vos programmes CX et expérience employés.