Create your 100% editable hub
adapted to your needs

CX First is a suite of solutions allowing you to create your tailor-made Customer Experience Management HUB!

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Visualize all your CX and business data on a single platform

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Personalization (graphics and widgets) of your HUB
Personalized notifications and alerting
CSV, PPT and PDF exports
Alerting related to comments
Custom calculations
Semantic analysis of comments
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Carry out your NPS, SAT, CES surveys, visualize, analyze and act

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Creating online surveys
Automation of database cleaning
Sending emails and automatic reminders
Data visualization in CX Dataviz (see features)
Creating multi-channel surveys
Semantic analysis of comments
Conversion of survey to Google My Business review
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(Re)take control over your e-reputation

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PREMIUM
Retrieving your Google My Business reviews
Assigning your notices to the point of sale / POS
Data visualization in CX Dataviz (see features)
Retrieving your cross-platform reviews
Semantic analysis of comments
Response to reviews from the platform
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Self-evaluate your processes and the CX delivered

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PREMIUM
Create your tailor-made self-assessment questionnaires
Assign the questionnaires to the relevant POS
Unlimited number of self-assessments
Interface for viewing your dedicated training scores
Performance analysis by question, POV, person…
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