CX First is THE customer experience management hub.
Gather your CX / business indicators and animate your teams in a single platform.
Your business is unique, your CX First hub is too. You access a personalized environment: graphic charter, data sources, indicators, rights and user profiles...
Our experts support you in creating a user experience adapted to your ambitions.
Nos experts vous accompagnent pour créer une expérience utilisateur adaptée à vos ambitions.
To always better serve your customers, you multiply your CX indicators (NPS, opinion / review, surveys, audits, attendance, turnover, etc.). CX First was born from the idea that these KPIs must be visualized in a single platform to engage your teams around the challenges of the customer experience.
CX First is designed for immediate adoption by your teams: clean design, fluid UX, responsive design, personalized management of notifications, vision adapted according to the user profile... Your users embark effortlessly and focus on action.
The rapid adoption of the platform by your teams allows you to focus on the essentials: becoming a reference in CX. The CX First suite supports you with action plan, training and data visualization modules. Your teams become actors of your CX performance.
Already an expert or full of ambitions in customer experience?
We have a solution for you!
CX First is the operational translation of your customer experience management.
Secure hosting in France, management of user rights, anonymization, automatic deletion of configurable data. CX First complies with the GDPR in force.
Currently available in 20 languages, CX First is the platform to unite your teams around the customer experience.
Ease of use, scalability of the platform, starting point for CX animation, global vision of detail, etc., our customers recommend us.
The simplicity of handling and using CX First, as well as reliable and attentive interlocutors allow me to describe our collaboration as very high quality. I recommend CX First.
The customization of the dashboard and the responsiveness of the teams allowed us to meet our needs exactly. In addition, the mass dissemination of information (KPIs, audios, verbatim) to the network is done in a simple and automated way.
CX First gives me a clear and simple vision of areas for improvement thanks to the action plans put in place. It is really acclaimed by the network! Learn more
Already an expert or full of ambitions in customer experience? We have a solution for you !
CX First revolutionizes your customer experience management
2022 CX First
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