The simplicity of handling and using CX First, as well as reliable and attentive interlocutors allow me to describe our collaboration as very high quality. I recommend CX First.
All your customer experience.
In one place.
Connect.
CX First centralise toutes vos données d’expérience client et business dans une plateforme unique. Par API ou par intégration de fichiers, quelle que soit la source, la solution assure souplesse et sécurité.
Explore.
CX First distributes reliable data to the right users. Visualization, analysis, and data extraction are performed effortlessly and smoothly in an intuitive interface.
Deploy.
CX First Engages and involves teams through modules for alerting, action plan management and tracking, self-assessment, to-do lists... Finally measure the impact of your actions.
Chat
with us.
CX First by Qualimetrie is the successful combination of a SaaS platform and experts in customer and employee experience.
Echangez avec nos consultants spécialisés dans votre secteur d’activité pour déployer et mesurer vos programmes CX et expérience employés.
Simple comme une app.
Propulsé par la data.
Already over 120 clients, 50,000 points of sale, nearly 100,000 users visualize and simply understand the experiences and feelings of their customers and employees. They can also act effectively and measure the impact of their actions.
CX First s’adapte à vos besoins, votre environnement graphique, votre organisation et vous permet de gérer finement les droits d’accès .
More than 120 clients already connected.
CX First adapts to your business, your challenges, and enables you to better understand field issues and your customers, to rediscover the pleasure of doing your job well.
Increased performance.
Shared experience.
The precision of the analysis provided by Qualimetrie allows for the most relevant adjustments to be made and for strategic decisions to be taken in real time.
Even the smallest changes can lead to improvement and progress in the customer experience. CX First allows you to isolate and better understand field issues, enabling everyone to rediscover the pleasure of doing their job well.
100% customizable
CX First is the operational translation of your customer experience management.
Security and GRPD
Secure hosting in France, management of user rights, anonymization, automatic deletion of configurable data. CX First complies with the GDPR in force.
Multilingual
Currently available in 20 languages, CX First is the platform to unite your teams around the customer experience.
Already over 120 companies connected!
Ease of use, scalability of the platform, starting point for CX animation, global vision of detail, etc., our customers recommend us.
The customization of the dashboard and the responsiveness of the teams allowed us to meet our needs exactly. In addition, the mass dissemination of information (KPIs, audios, verbatim) to the network is done in a simple and automated way.
Richard Laval
Head of Customer Services Mercedes-Benz Cars
CX First gives me a clear and simple vision of areas for improvement thanks to the action plans put in place. It is really acclaimed by the network! Learn more
Stéphanie Jourdan
Voice of the Customer Manager at KFC
English 
French 
Spanish